Follow our Quick Start and 4 steps below to download the Waved app, set up user accounts for your team and start learning the basic functions to get the best experience from Waved.
More detailed information and training can be found later in the full Waved User Guide.
1. ๐ Install the Waved app
Welcome to Waved!
Welcome to Waved!
Waved elevates the guest experience and vibe at your venue with intelligent volume automation.
Whether you're managing a team, your venues music, operating in multiple venues or using the app for insights, let's follow the first steps to get Waved installed on your device. Then we'll learn the app basics allowing you to make the most of our automated venue experience platform.
Waved app
Waved app
Waved is a web-based app which can be accessed here anywhere in the world, via your internet browser. For the best experience and fastest access, you can save the Waved app to your device's home screen by following the instructions below:
Apple iOS devices
Apple iOS devices
Open Safari or Google Chrome and visit waved.app
Follow the prompt and tap the โจ menu button at the bottom centre of the screen.
Scroll down and press Add to Home Screen โ to save the app to your device.
Close Safari or Google Chrome and open your dedicated Waved app to log in.
Android devices
Android devices
Open Internet or Google Chrome and visit waved.app
Follow the prompt and tap the โโโ menu button at the top right of the screen.
Scroll down and press Download App to save the app to your device.
Close Internet or Google Chrome and open your dedicated Waved app to log in.
2. ๐ฅ๏ธ Home Overview
Introduction to Waved
Introduction to Waved
An introduction to Waved & how to use the Home screen.
The Home screen gives an overview of your venue. This is the most used section of the app to control real-time volume adjustments and view the ambient levels at your venue. Here you can adjust the vibe scale, check automatic volume adjustments, mute, unmute or switch sources in any given zone.
How to use the Home screen
How to use the Home screen
Automatic Volume
Automatic Volume
Waved smart sensors capture the sound picture of a room and every 5 seconds calculates how the music volume of each Zone should adjust, if necessary.
When Waved Automation is on and the W logo button is green, Waved will adjust to find the perfect ambience, as guest noise levels increase and decrease throughout service. Allowing you to focus on your guests' experience and manage your team.
Vibing
Vibing
Adjust the balance between guest noise and music using the Vibe slider, the Waved system will continuously track and adjust the volume based on guest activity.
By Vibing you're able to choose how dominant either the sound of people or music volume should be. A more intelligent and intuitive a volume slider, vibing allows the Waved system to automatically adjust the sound system, within pre-set calibration points, which are chosen to suit your concept, guest profile and location.
Vibe down for opening or a calmer breakfast service and vibe up to create more atmosphere or party vibes into the evenings and weekends.
People, Music & Vibe
People, Music & Vibe
Choose which Zone you'd like to adjust the Vibe up or down.
Press either People or Music buttons or move the green slider, as desired.
Give the system time to read the room and react to the crowd per Zone.
The music volume will adjust according to the changing levels of guest noise.
Manual Volume
Manual Volume
Switching Waved Automation and the green W logo button Off will change the vibe slider to a traditional volume bar, either for the whole venue or an individual zone. This allows you to override the automatic volume of a particular zone if necessary or adjust zones manually, particularly when a DJ is playing.
Zones without automation or sensors such as entrances, stairways and toilets will only appear with a volume bar and are adjusted manually.
Muting & Unmuting
Muting & Unmuting
The Mute and Unmute button indicates whether a zone has been muted or unmuted, either for the whole venue or an individual zone. You are also able to set automatic muting schedules in Settings, to be sure music is unmuted before service and muted again after closing.
Particularly helpful if you want to guarantee outside zones stop playing music at a fixed time each day and avoid upsetting any neighbours.
Changing Source
Changing Source
Left of the Zone name is the Source button. This will appear if you have multiple sources available, either in a selected Zone or the whole Venue. By pressing Source, a Select Source pop-up box will appear, showing available sources and the currently selected Source highlighted in green.
Here you can easily and remotely switch between different music sources, such as Soundtrack Your Brand and Live DJ, with a few simple clicks.
Volume %
Volume %
Right of the Zone name is the Volume % for each respective Zone. By clicking the Volume %, a Zone Volume pop-up box will appear, showing the Waved Comparable Volume in green and the absolute System Volume of your sound system in white.
The Comparable Volume allows clearer overview of sound levels in your venue and its value is set during installation or fine tuned later as necessary to determine the venues standard volume range.
Live Data
Live Data
Clicking the preview graph allows you to view real-time sound data at your venue. Here you're able to track music %, guest ambience and total measured dB levels of the days activity over the last 15 minutes, 4 hours or 24 hours.
This helps anticipate guest activity during service, look back at the last days activity and plan accordingly.
3. ๐ชช Add New Users
User Access basics
User Access basics
User Access is managed directly in-app and can be found in Settings under User Administration. This is particularly helpful for maintaining data security, when inviting new team members use Waved or adjust existing permissions at your venue.
How to add, edit or remove Users
How to add, edit or remove Users
How to edit or manage User Admin settings for your Waved account. Add, remove or manage user accounts to control who can access and monitor the Waved system at your venue. Easily adjust permission settings depending on a users job function.
4. ๐ Set Schedules
Schedules explained
Schedules explained
Create Schedules to maintain the desired vibe throughout the day
Schedules allow Venue Admins to set up automatic Waved functions which activate at certain times, in selected zones, and bring another level of control to your experience.
For example, you're able to schedule fixed times during the week when you want music to start playing (mute/unmute), increase a vibe for after work drinks or create more atmosphere through evenings and into the weekends. You can also mute outside zones consistently and be certain not to disturb neighbours after closing hours.
Scheduling basics
Scheduling basics
Go to Settings and Schedules, then click New Schedule + for the Schedule pop-up box to appear. Then input the range of options below to set your desired Schedule:
Schedule Name
Schedule Name
Give your new schedule a clear name for future quick reference. For example: Opening Unmute Mon-Thur, After Work Vibe Up or Last Call Vibe Down.
Time
Time
Select a time you want the new Schedule to activate. Note: a new schedule must be set for the beginning and end of each desired change throughout the day.
Days
Days
Select the desired days to green when you want the schedule to activate.
Zones
Zones
Select the desired zones to be affected by ticking the appropriate boxes.
Schedule actions
Schedule actions
Choose one or a multiple of the four action buttons below to green that you wish to implement:
Change Vibe
Change Vibe
Chose to double vibe down, one vibe down, one vibe, double vibe up or Reset back to the mid vibe. Note: It's important to remember a vibe change will move the vibe scale relative to where the vibe is at the time of the Scheduled change.
Turn Automation On/Off
Turn Automation On/Off
Chose whether Waved automation should turn On or Off. We aways recommend keeping automation on as much as possible to get the most from Waved. This function is useful if there are many changes throughout the day and helps keep your venue on concept, from early mornings through to late night parties.
Mute
Mute
Chose if Waved should Mute or Unmute a particular Zone or whole venue. This function is particularly helpful to Mute outside zones consistently and be certain not to disturb your neighbours after closing hours.
Mood Sustain
Mood Sustain
Perfect for those days when you donโt want the mood to drop. This inteligent feature allows you to maintain a high energy ambience, even if large groups of guests leave or the venue suddenly becomes less crowded. By using the Mood Sustain feature you can create a louder ambience to attract new guest, encourage those guests already in house to stay for another drink and keep the party going!
Check & Save
Check & Save
Finally Save the new Schedule you have created and the new Schedule block will appear in chronological order among all other set Schedules.
You can then view all Schedules side by side for easier oversight, return to Edit a particular Schedule or Delete Schedules which no longer apply to your venue.